// SUPPORT CENTER

FAQ

FREQUENTLY ASKED QUESTIONS · ICARUS STORY GENERATION SYSTEM
// GENERAL
ICARUS is an AI-powered story generation system. You can create stories, scripts, D&D campaigns, and social media content in any genre — Fantasy, Horror, Comedy, Detective, Drama, and more.
ICARUS primarily generates stories in English. You can write your request in English and the story will be generated in English. Other languages may work but quality is not guaranteed.
Be specific in your request. Instead of "write a horror story", try:

"Write a short horror story about a boy who visits his friend's house and finds something wrong"

Include: genre, length (short/long), and what the story is about.
// MESSAGES & LIMITS
Free accounts have a limit of 10 messages per day. Pro accounts have 200 messages per day.

The counter resets every day at 00:00 UTC. You can upgrade to Pro for more messages.
Every day at 00:00 UTC. That's:

  • 03:00 AM — Almaty (UTC+5)
  • 02:00 AM — Moscow (UTC+3)
  • 07:00 PM — New York (UTC-5)
ICARUS generates stories in parts (300-400 words each) and asks if you want to continue. This gives you control over the story direction and lets you guide the narrative at each step. Simply reply "Yes" to continue or "No" to end the story.
// SUBSCRIPTION
  • Free: 10 messages/day, standard stories
  • Pro ($6.99/mo): 200 messages/day, longer and richer stories, full chat history
Sign in to ICARUS → click the ⚡ button in the top right → click UPGRADE NOW → complete payment. Your account upgrades instantly after payment.
You can cancel anytime. Contact us at supportservice007@gmail.com with your account email and we'll cancel it within 24 hours. You keep Pro access until the end of the billing period.
Try these steps:

  • Refresh the page
  • Sign out and sign back in
  • Wait 2-3 minutes and refresh again
If the issue persists after 10 minutes — contact us at supportservice007@gmail.com
// TECHNICAL ISSUES
Try these steps:
  • Clear browser cache (Ctrl+Shift+R)
  • Try a different browser
  • Disable VPN if you're using one
  • Check your internet connection
If nothing helps — contact us.
Make sure pop-ups are not blocked in your browser. Try:

  • Allow pop-ups for this site in browser settings
  • Try signing in with email and password instead
  • Try a different browser (Chrome recommended)
Try these steps:
  • Refresh the page and try again
  • Clear chat with the ⟳ button and start fresh
  • Sign out and sign back in
If the error persists — send us the exact error message at supportservice007@gmail.com
STILL NEED HELP?
Can't find the answer you're looking for?
We respond within 24-48 hours.
✉ CONTACT SUPPORT
BILLING ISSUES
2 hours
BUGS & ERRORS
12 hours
GENERAL
48 hours